Shopping help
What does shipping cost?
| Order amount | Standard shipping |
|---|---|
| €0–€14.99 | €20.99 |
| €15–€29.99 | €16.99 |
| €30–€99.99 | €12.99 |
| €100–€149.99 | €9.99 |
| €150 or more | Free |
The applicable charge is displayed at checkout.
Where do you deliver?
All 27 European Union countries, including Germany and Spain, plus the United States, United Kingdom, Australia and Canada. Other destinations are not currently supported.
How long does processing take?
Allow 1–4 business days for processing, separate from transit time. Product-specific delivery estimates are being verified with our supplier before launch.
How do I choose a size?
Check each product's fit information and our Size & Fit Guide. Contact us if measurements are missing.
How do I return an item?
Request a return within 14 days after delivery of the last item in your order, through your customer account or by emailing desknest.store444@gmail.com with your order number. We will send the return address and instructions. Customers arrange and pay return postage for change-of-mind returns. Once the goods are received, we inspect them and process eligible refunds to the original payment method, subject to statutory refund deadlines and rights to refund against proof of return. See our Return & Refund Policy.
Can I cancel?
You may request cancellation within 24 hours after placing your order. If an item has already been fulfilled, contact us for the return process. Your statutory cancellation and withdrawal rights remain unaffected.
What if my order is faulty or incorrect?
Email us with your order number and a description of the issue. Photos can help us investigate. Your statutory rights remain unaffected.